Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., IPU., ASEAN Eng., GRI CSP.

Learning Beyond the Classroom
Foto Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., IPU., ASEAN Eng., GRI CSP.
Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., IPU., ASEAN Eng., GRI CSP.

Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., DTPC., IPU., ASEAN Eng., GRI CSP adalah full professor/guru besar di Program Studi Teknik Industri, Universitas Surabaya (TI Ubaya). Beliau menyelesaikan studi S1 di TI Ubaya (CumLaude, 2000), S2 (2005) dan S3 (2012) di National University of Singapore (NUS) dengan beasiswa prestisius penuh dari Asean Graduate Scholarship untuk studi S2, dan NUS Research Scholarship untuk studi S3. Beliau memiliki Certified Human Factors Professional (CHFP), Insinyur Profesional Utama (IPU), ASEAN Engineer, dan Certified Sustainability Professional (CSP) dari the GRI Academy. Profil publikasi dan portofolio dari yang bersangkutan tersedia di sini: Scopus, Google Scholar, SINTA, Web of Science, Instagram. Prof. Ir. Markus Hartono, S.T., M.Sc., Ph.D., CHFP., DTPC., IPU., ASEAN Eng., GRI CSP is a full professor in the Industrial Engineering Study Program at the University of Surabaya (Ubaya). He completed his undergraduate studies (S1) in Industrial Engineering at Ubaya (Cum Laude, 2000), and earned his Master's (S2, 2005) and Doctoral (S3, 2012) degrees from the National University of Singapore (NUS), supported by prestigious full scholarships: the ASEAN Graduate Scholarship for his Master's studies and the NUS Research Scholarship for his Doctoral studies. He holds the credentials of Certified Human Factors Professional (CHFP), Grand Professional Engineer (IPU), ASEAN Engineer, and Certified Sustainability Professional (CSP) from the GRI Academy. His publication profile and portfolio are available here: Scopus, Google Scholar, SINTA, Web of Science, Instagram

Title Forum
DRILLIS AND CONTINI REVISITED USING STRUCTURAL EQUATION MODELING FOR ANTHROPOMETRIC DATA
November 17, 2015 		Seminar Nasional dan Kongres Perhimpunan Ergonomi Indonesia (PEI) VII 2015
Yogyakarta
Indonesia
Drillis and Contini Revisited Using Correlation Analysis for Indonesian Adults Anthropometry
December 6, 2015 		The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2015
Singapore
Singapore
Perancangan Strategi Pemasaran Untuk Usaha Mie Pedas
November 27, 2015 		SEMINAR & WORKSHOP NASIONAL TEKNIK INDUSTRI SEMNASTI - MUSINDEEP 2015
Gedung Xaverius Centrum Studiorum Palembang
Indonesia
A conceptual integrative model of Kansei Engineering, Kano and TRIZ towards sustainability in services
September 5, 2016 		The 8th Widyatama International Seminar on Sustainability (WISS)
The Trans Luxury Hotel, Bandung
Indonesia
The Applied Model of Kansei Engineering, SERVQUAL, Kano, and TRIZ Considering Ergo-Sustainability: A Case Study on International Airport Service
November 28, 2016 		4th SEANES International Conference on Human Factors and Ergonomics in South-East Asia 2016
Bandung
Indonesia
Indonesian Anthropometry Update Through Drillis & Contini Revisited and Structural Equation Modeling Incorporating Children, Adult and Elderly Populations
December 4, 2016 		IEEE IEEM (Industrial Engineering & Engineering Management) 2016
Bali
Indonesia
How Kansei Engineering, Kano and QFD improve logistics services
July 24, 2017 		The 15th International Conference on Quality in Research (QiR) 2017
Bali
Indonesia
An integrative fuzzy Kansei Engineering and Kano model for logistics services
August 24, 2017 		International Conference on Informatics, Technology and Engineering 2017 (InCITE 2017)
Bali
Indonesia
The Extended Framework of Kansei Engineering, Kano and TRIZ Applied to Logistics Services
December 10, 2017 		The IEEE International Conference on Industrial Engineering and Engineering Management (IEEM) 2017
Singapore
Singapore
Pemodelan Kansei Engineering Type I & Kansei Quality Management Untuk Peningkatan Kinerja Layanan Logistik
October 4, 2017 		Kongres VIII BKSTI (Badan Kerjasama Penyelenggara Pendidikan Tinggi Teknik Industri) & SATELIT (Seminar Nasional Terpadu Keilmuan Teknik Industri)
Batu - Malang
Indonesia
Pemodelan Kansei Engineering Type I & Kansei Quality Management Untuk Peningkatan Kinerja Layanan Logistik
October 4, 2017 		Kongres VIII BKSTI (Badan Kerjasama Penyelenggara Pendidikan Tinggi Teknik Industri) & SATELIT (Seminar Nasional Terpadu Keilmuan Teknik Industri)
Batu - Malang
Indonesia
Ergonomics-based Kansei Engineering and Kano Model for public services excellence
March 6, 2018 		8th International Conference on Industrial Engineering and Operations Management (IEOM 2018)
Hilton Bandung Hotel, Bandung
Indonesia
Motorcycle Parking Design with Simulation Approach Case Study: Rusunawa Penjaringan Sari 3, Surabaya
July 25, 2018 		International Conference on Technology, Innovation, Society and Science to Business
Padang
Indonesia
Kansei Engineering-based Robust Design Model for Logistics Services
August 30, 2018 		The 2nd International Mechanical and Industrial Engineering Conference (IMIEC) 2018
Malang
Indonesia
How Kano’s Performance Mediates Perceived SERVQUAL Impact on Kansei
December 16, 2018 		IEEE Industrial Engineering and Engineering Management (IEEE IEEM) 2018
Bangkok
Thailand
Product Design with Integration of Kansei Engineering and TRIZ to Influence Tourist Towards Sustainable Tourism
December 12, 2018 		The 5th International Conference on Engineering, Technology, and Industrial Application (ICETIA 5 2018)
Hotel Alila Solo, Jl. Slamet Riyadi No.562, Jajar, Laweyan, Kota Surakarta, Jawa Tengah 57144
Indonesia
Evaluation of Academic Website using Eye tracker and UEQ: A Case Study in a Website of XYZ
August 22, 2019 		International Conference on Informatics, Technology, and Engineering 2019 (InCITE 2019)
The Anvaya Resort, Denpasar, Bali
Indonesia
Perceived Kansei and Performance-based Usability Impact on Satisfaction for Web-based Applications
August 22, 2019 		International Conference on Informatics, Technology, and Engineering (InCITE) 2019
The Anvaya Beach Resort, Bali
Indonesia
Biopsychosocial Assessment and Ergonomics Intervention for Sustainable Living: A Case Study on Flats
December 15, 2019 		The IEEE International Conference on Industrial Engineering and Engineering Management (IEEE IEEM) 2019
Macau
Macau
Analisis Perbandingan Indeks Prestasi (IP) dan Angkatan Mahasiswa terhadap Eye Tracking Metrics pada Website XYZ
November 7, 2019 		Workshop dan Seminar Nasional PEI 2019
Best Western Papilio Hotel, Surabaya
Indonesia
The Development of Kansei-Based Mining Model for Robust Service Design
July 22, 2020 		Joint Conference of The 2nd International Conference on Industrial and System Engineering (IConISE) & The 7th Annual Conference on and System Engineering (ACISE)
Surabaya (full streaming through ZOOM)
Indonesia
Designing Sweet Biscuits Packaging by Considering the Level of Attractiveness based on Eye Tracking Data
July 22, 2020 		2nd International Conference on Industrial and System Engineering (IConISE)
Surabaya
Indonesia
Affective – Cognitive – Usability (ACU) Model Incorporating Eye Tracking Analysis for Redesigning the e- Commerce Website
June 13, 2021 		International Ergonomics Association (IEA) 21st Triennial Congress 2021
Vancouver (online)
Kanada
Kansei Engineering and Self Determination Theory (SDT) for Sustainable Service Design: An Empirical Study on Coworking Space
May 21, 2021 		11th Annual International Conference on Industrial Engineering and Operations Management (IEOM)
Singapore (full online)
Singapura
Kansei Engineering and Product-Service Systems (KEPSS) for Customer-centered Experience
August 25, 2021 		InCITE 2021 (International Conference on Informatics, Technology, and Engineering 2021)
Surabaya (Online)
Indonesia
Integration of Text Mining, Railqual, Kano Model, and Kansei Engineering for Train Service Excellence
December 7, 2022 		The 2022 IEEE International Conference on Industrial Engineering and Engineering Management (IEEM2022)
Kuala Lumpur
Malaysia
Integrating SEM, Markov Chain, and TRIZ in Customer Loyalty Management and Enhancement A Case Study in the Bina Mitra Sejahtera Cooperative Probolinggo, East Java
May 16, 2024 		International Symposium on Management (INSYMA)
Surabaya
Indonesia
2026
  • COMMUNICATIVE ENGLISH
  • PRODUCT DESIGN AND INNOVATION
  • DISSERTATION II
  • ERGONOMICS AND HUMAN FACTORS
  • ERGONOMICS
  • PHYSIOLOGY
  • GLOBAL VALUE CHAIN
  • RESEARCH METHOD
  • INTRODUCTION TO INDUSTRIAL ENGINEERING
  • RESEARCH METHODOLOGY I
  • RESEARCH METHODOLOGY II
  • DESIGN RESEARCH
  • SUSTAINABLE SUPPLY CHAIN STRATEGY
  • WAREHOUSE AND DISPOSAL MANAGEMENT
  • WAREHOUSE AND DISPOSAL SYSTEMS DESIGN
2025
  • COMMUNICATIVE ENGLISH
  • DISSERTATION I
  • DESIGN ERGONOMICS
  • INDUSTRIAL ERGONOMICS
  • GLOBAL OPERATIONS MANAGEMENT
  • GLOBAL VALUE CHAIN
  • IBN SEMINAR
  • PRACTICAL WORK I
  • PRODUCT MANAGEMENT AND MARKETING
  • MARKETING IN DIGITAL ERA
  • RESEARCH METHOD
  • INTRODUCTION TO INDUSTRIAL ENGINEERING
  • PRODUCT DESIGN AND DEVELOPMENT
  • RESEARCH MAP
  • QUALITY CONTROL & RELIABILITY
  • RESEARCH METHODOLOGY I
  • RESEARCH METHODOLOGY II
  • DESIGN RESEARCH
  • RESEARCH SEMINAR II
  • SUPPLY CHAIN STRATEGIES
  • WAREHOUSE AND DISPOSAL SYSTEMS DESIGN
  1. Ergonomics and Human-Centered Design
  2. Kansei Engineering for Robust Services Design
  3. New Product and Service Design
  4. Design Thinking for Product and Service Design
  5. Kansei Engineering and Sustainability

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